> ## Documentation Index
> Fetch the complete documentation index at: https://docs.twin.so/llms.txt
> Use this file to discover all available pages before exploring further.

# Pricing

> Current trial, Pro tiers, and top-up pricing for Twin

Twin uses a **credit-based system**. Credits are only deducted when agents do real work - building, running, browsing, researching, or generating output.

Paid plans and top-ups are shown in your detected currency. Twin currently uses the same list price in **USD and EUR**, with automatic volume discounts on larger tiers.

## Build Mode vs Run Mode

Understanding the difference between building and running is key to managing your credits.

<CardGroup cols={2}>
  <Card title="Build Mode" icon="hammer" color="#F4D03F">
    **Creating or updating agents.** Uses high-reasoning AI to understand your goal, plan steps, and generate the automation logic. This is the most credit-intensive mode.
  </Card>

  <Card title="Run Mode" icon="play" color="#F4D03F">
    **Executing deployed agents.** Uses a lighter-weight model and the agent's memory from previous builds. Repeat runs are **typically 3-10x cheaper** than the initial build.
  </Card>
</CardGroup>

When you launch a build from the chat, you'll confirm whether to use **high** or **low** reasoning before it starts — so you're always in control of the cost.

<Tip>Build once, run many times. After Twin has already discovered the right tools and integrations, repeat runs usually cost far less than the original build.</Tip>

***

## Plans

<CardGroup cols={3}>
  <Card title="Free Trial" icon="gift" color="#F4D03F">
    **14 days** - **1,000 credits** to start, then **+200/day**
  </Card>

  <Card title="Pro" icon="rocket" color="#F4D03F">
    **Tiered monthly credits** starting at **USD 20 / EUR 20**
  </Card>

  <Card title="Custom" icon="building" color="#F4D03F">
    **Shared wallets + custom pricing** for teams and enterprises
  </Card>
</CardGroup>

### Free Trial — \$0

New users start with **1,000 credits immediately**. During the **14-day trial**, Twin adds **200 more credits each day**, for up to **3,600 total credits** across the full trial.

| Included                       | Details                     |
| ------------------------------ | --------------------------- |
| Trial length                   | **14 days**                 |
| Credits on day 1               | **1,000**                   |
| Daily trial credits            | **+200/day**                |
| Total credits across the trial | **Up to 3,600**             |
| What it is for                 | **Testing Twin end-to-end** |

<Note>
  If you hit 0 credits during the trial, Twin does not interrupt work that is already in progress. More trial credits are granted on the next trial day, or you can upgrade to Pro immediately.
</Note>

### Pro — tiered monthly pricing

Pro is the main self-serve paid plan. You choose how many credits you need per month, and larger tiers automatically get better per-credit pricing.

| Included                   | Details               |
| -------------------------- | --------------------- |
| **2,000 credits / month**  | **USD 20 / EUR 20**   |
| **5,000 credits / month**  | **USD 50 / EUR 50**   |
| **10,000 credits / month** | **USD 95 / EUR 95**   |
| **20,000 credits / month** | **USD 189 / EUR 189** |
| **30,000 credits / month** | **USD 282 / EUR 282** |
| **40,000 credits / month** | **USD 373 / EUR 373** |
| **50,000 credits / month** | **USD 463 / EUR 463** |

#### Pro includes

* Unlimited chat
* Web scrapers for major platforms
* Browser automation
* Image and video generation
* Slide deck generation
* Time triggers
* Web search and deep research
* Custom agent interfaces
* Webhooks
* Agent deployment and monetization
* Priority support

### Top-Ups

Paid subscribers can buy one-time top-ups when they need extra credits. Top-ups use the same tiered credit pricing model as Pro, including volume discounts on larger packages.

Top-up credits stay valid for **6 months** as long as your subscription remains active.

<Tip>Current pricing definitions support larger tiers as well, with volume discounts reaching **11.8%** on the biggest packages.</Tip>

### Custom

Need shared wallets, teammate invites, member caps, or custom commercial terms? Twin offers custom plans for teams and enterprise deployments.

<Card title="Contact Us" icon="envelope" href="mailto:alexis@twin.so" color="#F4D03F">
  Reach out at [alexis@twin.so](mailto:alexis@twin.so) to discuss your needs
</Card>

***

## Typical Credit Costs

These are current rule-of-thumb examples from Twin's pricing logic:

| Task                                       | Typical credits     |
| ------------------------------------------ | ------------------- |
| Simple automation (API -> filter -> email) | **15-30**           |
| Scraping job (around 100 items)            | **20-70**           |
| Browser-agent session (around 20 steps)    | **100-200**         |
| Media generation (image, video, slides)    | **20-50 per asset** |

***

## What Credits Are Used For

Credits are only consumed when agents do real work.

<CardGroup cols={2}>
  <Card title="Credits Are Used For" icon="bolt" color="#F4D03F">
    * Building agents (high-reasoning AI)
    * Running deployed agents
    * Navigating websites
    * Executing multi-step automations
    * Calling APIs and processing data
  </Card>

  <Card title="No Charges For" icon="circle-xmark" color="#F4D03F">
    * Idle agents
    * Saved configurations
    * Inactive workflows
    * Viewing results and downloads
  </Card>
</CardGroup>

***

## Understanding Credit Costs

| Mode                               | Relative Cost                   | When It's Used                |
| ---------------------------------- | ------------------------------- | ----------------------------- |
| **Build** (high reasoning)         | Higher                          | Creating or updating an agent |
| **Run** (lower reasoning + memory) | Lower - often **3-10x cheaper** | Running a deployed agent      |

The exact credits consumed per execution depend on:

* Number of steps the agent performs
* Whether it uses browser automation
* Amount of data processed
* Duration of the task

Credit usage is always visible after each run in the app.

***

## Usage & Transparency

Your credit balance is visible at all times in the app. From the **Credit Usage** view you can inspect:

<CardGroup cols={2}>
  <Card title="Daily Consumption" icon="calendar-day" href="https://builder.twin.so/credits" color="#F4D03F">
    Track credits used each day
  </Card>

  <Card title="Runs Per Agent" icon="robot" href="https://builder.twin.so/credits" color="#F4D03F">
    See how often each agent runs
  </Card>

  <Card title="Credits Per Agent" icon="chart-pie" href="https://builder.twin.so/credits" color="#F4D03F">
    Understand which agents cost the most
  </Card>

  <Card title="Historical Usage" icon="clock-rotate-left" href="https://builder.twin.so/credits" color="#F4D03F">
    Review usage by month
  </Card>
</CardGroup>

***

## Need Help?

<CardGroup cols={2}>
  <Card title="Live In-App Support" icon="headset" href="https://builder.twin.so/" color="#F4D03F">
    Real humans from the team — average response in under 20 minutes
  </Card>

  <Card title="Email Us" icon="envelope" href="mailto:alexis@twin.so" color="#F4D03F">
    [alexis@twin.so](mailto:alexis@twin.so)
  </Card>
</CardGroup>

<Card title="Get Started Now" icon="arrow-right" href="https://builder.twin.so/" color="#F4D03F">
  Create your account and start your 14-day trial
</Card>